Bid has recently signed an agreement with Simply Energy in New Zealand (also known as Simply) who will be leveraging Bid’s Utility Bill Portal to drive increased engagement and satisfaction for its Corporate and Industrial clients, thereby unlocking ongoing value for large multi-site energy customers.
Bid’s Utility Bill Portal is a cloud-based, fully orchestrated Robotic Process Automation (RPA) business customer platform for energy retailers that enables their customers to have easy access to utility bills anywhere, at any time.
Simply is a New Zealand energy retailer that provides energy solutions to large Commercial and Industrial customers in that country. Simply is the first retailer in New Zealand that is leveraging the Utility Bill Portal capability.
Following a successful trial, Simply has signed on for a three-year term, and is looking forward to providing a step-change in service to many of its Commercial and Industrial customers in New Zealand.
Guy Maine (Bid Managing Director) said: “We are extremely excited to be providing Simply with our Utility Bill Portal solution.
The Utility Bill Portal solution has been designed to deliver significant cost-to-serve economies, and the data-driven RPA experience uses intuitive simplification that is intended to drive increased engagement and satisfaction, thereby unlocking ongoing value for large multi-site energy customers.
Bid has recently established headquarters in New Zealand, led by Lane Whittaker as Country Manager, and we look forward to further building our presence in this market.”
Simply Chief Business Officer Andy Sibley said: “We have looked globally for the right solution for our customers. Bid impressed from the outset with the quality of its advanced energy management solution, and awareness of our customer needs. We are delighted to have embarked on this journey with Bid.”
Are you are looking to reduce your cost to serve, cost to acquire, improve client experience, and get closer to your customers?
Read more about Utility Bill Portal here
Or read the official ASX press release here